Receiving Controlled Unclassified Information (CUI)

Immediate Actions:

1. Determine if the Email is Authorized
   • Verify if the sender was authorized to send CUI via email.
   • Ensure the email was sent to appropriate recipients with a need-to-know.
2. Check for Proper Markings
   • Ensure the email and attachments are correctly marked with CUI designations (e.g., “CUI” in subject line, banner markings).
   • If markings are missing or incorrect, contact the sender for clarification.
3. Assess Email Security
   • If the email is unencrypted and contains CUI, report the incident as it may be a violation.
   • CUI should be transmitted only through approved encrypted channels (e.g., DoD Safe, secure email gateways).

Reporting & Remediation:

4. Report a Potential Incident
   • Notify your organization’s Security Office, IT Security Team, or CUI Program Manager immediately.
5. Do Not Forward or Reply with CUI
   • Do not forward the email unless explicitly authorized.
   • If a response is necessary, ensure encryption is enabled before replying.
6. Secure the Information
   • Move the email to a secure, approved location (OneDrive or Secure Data Enclave SDE).
   • Delete unauthorized copies or request proper sanitization if needed.